RETURNS POLICY
Returns
We have a no refunds policy. We offer store credit only.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@kandycocktail.com
All returns must be shipped at:
Address: 18653 Pequeña Entrada Perris, CA 92570, United States
You can always contact us for any questions at orders@kandycocktail.com
Shipping
To return your product, you should mail your product, with RMA number and copy of the receipt, to:
Address: 18653 Pequeña Entrada Perris, CA 92570 - United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You can always contact us for any return or refund question at
Call us: 951-204-4676
AVAILABILITY: Mon-Fri 9 AM - 5 PM EST
Address: : 18653 Pequeña Entrada Perris, CA 92570 - United States