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Shipping policy

https://www.kandycocktail.com works effortlessly to make sure your orders reach safely and quickly. Local deliveries are carried by either our own fleet or third-party delivery companies such as  UPS and USPS who ensure the best service possible. Check out the shipping charges below:

Shipping Rates and Delivery Estimate 

Shipping charges for your order will be calculated and displayed at checkout.

Our Shipping rate is 7 USD on all items within The United States.

 

*Delivery delays can occasionally occur.

 

Shipment Processing Time

The delivery is available in all regions of the United States.

It usually takes 10-12 days (Mon - Fri) to process your order and 

3-5 working days (Mon - Fri) for USPS to deliver the order at your door.

Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email orders@kandycocktail.com  and provide your name, order number, and date of order.

Shipment to P.O. boxes or APO/FPO addresses

Our Website https://www.kandycocktail.com  ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You can check the status of your order at any time by email at orders@kandycocktail.com. Once shipped, your order will arrive within 3 to 5 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.

Customs, Duties, and Taxes

My Website https://www.kandycocktail.com  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website https://www.kandycocktail.com  is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

We ship from our Business Address: 3485 University Ave, Riverside, CA 92501 - United States

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at 

orders@kandycocktail.com

Marketing@kandycocktail.com

Call us: 951-732-8320

AVAILABILITY: Mon-Fri  8 AM - 2 PM  EST

Address: : 3485 University Ave, Riverside, CA 92501 - United States

 

 

Note: The Return and refund policy is applicable only in the United States. For international orders, the return of the product unless incorrect, damaged, or faulty is not allowed.

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