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Return and Refund policy

Returns

We have a no refunds policy. We offer store credit only.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@kandycocktail.com

All returns must be shipped at:

3485 University Ave, Riverside, CA 92501 - United States

You can always contact us for any questions at orders@kandycocktail.com

Shipping

To return your product, you should mail your product, with RMA number and copy of the receipt, to: 

3485 University Ave, Riverside, CA 92501 - United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

You can always contact us for any return or refund question at 

orders@kandycocktail.com

Marketing@kandycocktail.com

Call us: 951-594-9292

AVAILABILITY: Mon-Fri  9 AM - 5 PM  EST

Address: : 3485 University Ave, Riverside, CA 92501 - United States

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